and runs during HTML parse, but hubspotutk is set by
js.hs-analytics.net, measured loading at ~834ms. On a first visit the cookie
does not exist yet, so a single read returns nothing and the visitor gets no
external ID at all — and a first visit is exactly what an ad click is. So
poll briefly until HubSpot sets it. The SDK loads lazily (~4.5s) and replays
a queue, so an init queued a second or two in still lands before any events
are transmitted. */
(function attachExternalId() {
var attempts = 0;
var MAX_ATTEMPTS = 40; /* 40 x 200ms = 8s, then give up quietly */
var timer = null;
function tryAttach() {
var raw = getExternalId();
if (!raw) {
if (++attempts >= MAX_ATTEMPTS && timer) clearInterval(timer);
return;
}
if (timer) clearInterval(timer);
sha256Hex(raw).then(function (hash) {
oaiq("init", { user: { external_id_sha256: hash } });
}).catch(function () {});
}
tryAttach(); /* returning visitor: immediate */
if (!getExternalId()) timer = setInterval(tryAttach, 200);
})();
/* ---------------------------------------------------------------------------
2. Load the SDK off the critical path
Whichever comes first: the main thread going idle after load, or the first
sign of real user intent. No preconnect on purpose — a TLS handshake during
LCP for a script we deliberately deferred is a net loss.
Measured on clickpost.ai: load event 3614ms, SDK fetched 4508ms.
------------------------------------------------------------------------ */
var loaded = false;
var INTENT = ["pointerdown", "keydown", "scroll"];
function loadSdk() {
if (loaded) return;
loaded = true;
INTENT.forEach(function (t) { removeEventListener(t, loadSdk, { passive: true }); });
var s = document.createElement("script");
s.src = SDK;
s.async = true;
s.fetchPriority = "low";
document.head.appendChild(s);
}
INTENT.forEach(function (t) {
addEventListener(t, loadSdk, { passive: true, once: true });
});
addEventListener("load", function () {
window.requestIdleCallback
? requestIdleCallback(loadSdk, { timeout: 2500 })
: setTimeout(loadSdk, 1500);
}, { once: true });
/* ---------------------------------------------------------------------------
3. Conversion id
sha256(lowercase(email) + "|" + formId + "|" + ISO-hour), first 20 hex,
"lead_" prefix.
- email lowercased/trimmed so casing does not fork the id
- formId keeps two different forms in the same hour from colliding
- the hour bucket is only the server's fallback; the id computed here is
sent to the relay verbatim, so the two paths cannot disagree even when
a submit straddles an hour boundary
Ads Manager's own sample omits event_id. We send it so the pixel event and
the relay event collapse into one conversion instead of counting twice.
------------------------------------------------------------------------ */
function buildEventId(email, formId) {
var seed = [
String(email || "").trim().toLowerCase(),
String(formId || ""),
new Date().toISOString().slice(0, 13)
].join("|");
return crypto.subtle.digest("SHA-256", new TextEncoder().encode(seed)).then(function (buf) {
var hex = Array.prototype.map.call(new Uint8Array(buf), function (b) {
return b.toString(16).padStart(2, "0");
}).join("");
return "lead_" + hex.slice(0, 20);
});
}
/* Guards a re-fire from the history.pushState that book-a-demo-core.js runs
after submit, and from back-navigation onto the same state. */
function firedOnce(id) {
try {
if (sessionStorage.getItem("oaiq_" + id)) return true;
sessionStorage.setItem("oaiq_" + id, "1");
return false;
} catch (e) {
return false; /* private mode / blocked storage: fire rather than lose it */
}
}
/* Path 2. keepalive lets the request finish even if the page navigates away.
Failures are swallowed deliberately: a reporting call must never surface an
error to someone who just submitted a form.
The relay hashes the email server-side into user.emails_sha256 and adds the
caller's IP and user agent, so this event carries the same match signals the
pixel gets for free. */
function sendToRelay(email, formId, eventType, eventId) {
try {
var payload = {
token: RELAY_TOKEN,
email: email,
form_id: formId || "",
event_type: eventType,
event_id: eventId, /* verbatim, so both paths always match */
source_url: location.href
};
var oppref = getOppref();
if (oppref) payload.oppref = oppref;
var externalId = getExternalId();
if (externalId) payload.external_id = externalId;
fetch(RELAY_URL, {
method: "POST",
keepalive: true,
headers: { "Content-Type": "application/json" },
body: JSON.stringify(payload)
}).catch(function () {});
} catch (e) {}
}
/* Capture the email while the form is still on the page. onFormSubmitted does
not reliably carry submissionValues, and by then the form may be removed. */
var lastEmail = "";
document.addEventListener("submit", function (e) {
var f = e.target;
if (!f || !f.querySelector) return;
var i = f.querySelector('input[name="email"], input[type="email"]');
if (i && i.value) lastEmail = i.value;
}, true);
/* Every HubSpot form on the site reports through this one message event, so no
module or theme JS needs editing to add coverage. */
window.addEventListener("message", function (e) {
var d = e.data;
if (!d || d.type !== "hsFormCallback" || d.eventName !== "onFormSubmitted") return;
var email = (d.data && d.data.submissionValues && d.data.submissionValues.email) || lastEmail;
if (!email) return; /* without an email there is no stable id to dedupe on */
var eventType = EVENT_BY_FORM[d.id] || EVENT_DEFAULT;
buildEventId(email, d.id).then(function (id) {
if (firedOnce(id)) return;
oaiq("measure", eventType, { type: DATA_TYPE }, { event_id: id }); /* path 1 */
sendToRelay(email, d.id, eventType, id); /* path 2 */
});
});
})();
It's like moving from riding a tricycle to a sports bike in some form. Comparable to having me behind the stumps keeping for you in gully cricket versus having MS Dhoni.
, on AI-Carrier Allocation - SVP Supply Chain and Procurement, Pilgrim
Pilgrim reduced RTO losses by 3% through AI-driven carrier selection.
Before ClickPost: Manual, reactive operations
High RTOs and failed deliveries during sales
Difficulty with load distribution, hesitance to onboard new carrier partners
Low visibility into carrier performance
Complexities in managing costs for multiple partners
After ClickPost: Lower RTOs, high Visibility
AI-led automated carrier allocation, real time performance visibility
Continuous cost per shipment optimizations
Deeper analytics for failed delivery reasons (COD vs Prepaid)
Key Results
3% Lower RTOs - With AI-led carrier allocation
Higher NDR to Delivery Success Rates - Improved with NDR journeys
Visibility into RTO reasons - Improved delivery success for COD orders
Preparedness for Sales Surge - Automated, data driven operations
About Tata 1mg
A ₹1,000Cr ARR D2C beauty brand making borderless beauty accessible. Pilgrim delivers 4M+ annual shipments across 18,000 pincodes
Website
Industry
Beauty and Personal Care
Solutions Used
AI Carrier Allocation | Order Creation | Tracking | Failed Delivery Management
Other Customer Success Stories
Fashion & Apparel
How DaMENSCH reduced RTO rate by 54% with the help of ClickPost