and runs during HTML parse, but hubspotutk is set by js.hs-analytics.net, measured loading at ~834ms. On a first visit the cookie does not exist yet, so a single read returns nothing and the visitor gets no external ID at all — and a first visit is exactly what an ad click is. So poll briefly until HubSpot sets it. The SDK loads lazily (~4.5s) and replays a queue, so an init queued a second or two in still lands before any events are transmitted. */ (function attachExternalId() { var attempts = 0; var MAX_ATTEMPTS = 40; /* 40 x 200ms = 8s, then give up quietly */ var timer = null; function tryAttach() { var raw = getExternalId(); if (!raw) { if (++attempts >= MAX_ATTEMPTS && timer) clearInterval(timer); return; } if (timer) clearInterval(timer); sha256Hex(raw).then(function (hash) { oaiq("init", { user: { external_id_sha256: hash } }); }).catch(function () {}); } tryAttach(); /* returning visitor: immediate */ if (!getExternalId()) timer = setInterval(tryAttach, 200); })(); /* --------------------------------------------------------------------------- 2. Load the SDK off the critical path Whichever comes first: the main thread going idle after load, or the first sign of real user intent. No preconnect on purpose — a TLS handshake during LCP for a script we deliberately deferred is a net loss. Measured on clickpost.ai: load event 3614ms, SDK fetched 4508ms. ------------------------------------------------------------------------ */ var loaded = false; var INTENT = ["pointerdown", "keydown", "scroll"]; function loadSdk() { if (loaded) return; loaded = true; INTENT.forEach(function (t) { removeEventListener(t, loadSdk, { passive: true }); }); var s = document.createElement("script"); s.src = SDK; s.async = true; s.fetchPriority = "low"; document.head.appendChild(s); } INTENT.forEach(function (t) { addEventListener(t, loadSdk, { passive: true, once: true }); }); addEventListener("load", function () { window.requestIdleCallback ? requestIdleCallback(loadSdk, { timeout: 2500 }) : setTimeout(loadSdk, 1500); }, { once: true }); /* --------------------------------------------------------------------------- 3. Conversion id sha256(lowercase(email) + "|" + formId + "|" + ISO-hour), first 20 hex, "lead_" prefix. - email lowercased/trimmed so casing does not fork the id - formId keeps two different forms in the same hour from colliding - the hour bucket is only the server's fallback; the id computed here is sent to the relay verbatim, so the two paths cannot disagree even when a submit straddles an hour boundary Ads Manager's own sample omits event_id. We send it so the pixel event and the relay event collapse into one conversion instead of counting twice. ------------------------------------------------------------------------ */ function buildEventId(email, formId) { var seed = [ String(email || "").trim().toLowerCase(), String(formId || ""), new Date().toISOString().slice(0, 13) ].join("|"); return crypto.subtle.digest("SHA-256", new TextEncoder().encode(seed)).then(function (buf) { var hex = Array.prototype.map.call(new Uint8Array(buf), function (b) { return b.toString(16).padStart(2, "0"); }).join(""); return "lead_" + hex.slice(0, 20); }); } /* Guards a re-fire from the history.pushState that book-a-demo-core.js runs after submit, and from back-navigation onto the same state. */ function firedOnce(id) { try { if (sessionStorage.getItem("oaiq_" + id)) return true; sessionStorage.setItem("oaiq_" + id, "1"); return false; } catch (e) { return false; /* private mode / blocked storage: fire rather than lose it */ } } /* Path 2. keepalive lets the request finish even if the page navigates away. Failures are swallowed deliberately: a reporting call must never surface an error to someone who just submitted a form. The relay hashes the email server-side into user.emails_sha256 and adds the caller's IP and user agent, so this event carries the same match signals the pixel gets for free. */ function sendToRelay(email, formId, eventType, eventId) { try { var payload = { token: RELAY_TOKEN, email: email, form_id: formId || "", event_type: eventType, event_id: eventId, /* verbatim, so both paths always match */ source_url: location.href }; var oppref = getOppref(); if (oppref) payload.oppref = oppref; var externalId = getExternalId(); if (externalId) payload.external_id = externalId; fetch(RELAY_URL, { method: "POST", keepalive: true, headers: { "Content-Type": "application/json" }, body: JSON.stringify(payload) }).catch(function () {}); } catch (e) {} } /* Capture the email while the form is still on the page. onFormSubmitted does not reliably carry submissionValues, and by then the form may be removed. */ var lastEmail = ""; document.addEventListener("submit", function (e) { var f = e.target; if (!f || !f.querySelector) return; var i = f.querySelector('input[name="email"], input[type="email"]'); if (i && i.value) lastEmail = i.value; }, true); /* Every HubSpot form on the site reports through this one message event, so no module or theme JS needs editing to add coverage. */ window.addEventListener("message", function (e) { var d = e.data; if (!d || d.type !== "hsFormCallback" || d.eventName !== "onFormSubmitted") return; var email = (d.data && d.data.submissionValues && d.data.submissionValues.email) || lastEmail; if (!email) return; /* without an email there is no stable id to dedupe on */ var eventType = EVENT_BY_FORM[d.id] || EVENT_DEFAULT; buildEventId(email, d.id).then(function (id) { if (firedOnce(id)) return; oaiq("measure", eventType, { type: DATA_TYPE }, { event_id: id }); /* path 1 */ sendToRelay(email, d.id, eventType, id); /* path 2 */ }); }); })();

91ÊÓƵ

See where your logistics stands on automation Start assessment

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How Agrim Improved Control & Visibility by Automating its Logistics Operations With ClickPost

ClickPost provides real-time alerts on order movement, complete control over carriers, and automated resolutions for B2B logistics.

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Read Case Study
Case Study_Agrim
60%

Reduced Order Processing Time

100%

Shipment Visibility for In-house Teams & Customers

60%

Reduced Logistics-Related Queries

A Maze of Manual Processing

 

Agrim encountered multiple challenges due to manual logistics processes, which significantly impacted their operations, such as high logistics costs and slow processing TATs. Tasks that could be automated, such as order dispatching and manifestation, took longer to complete, causing delays in fulfilling customer orders. This sluggishness not only affected Agrim's operational efficiency but also hindered their ability to meet customer expectations for timely delivery.

A lack of visibility on order status created challenges for both Agrim's in-house team and their retailers. With limited transparency into the status of orders, both parties experienced difficulties tracking shipments, leading to a surge in "Where-is-my-order" (WISMO) inquiries and order-status support tickets. Agrim also faced a large number of queries related to NPR (Not Picked-Up) shipments. Manual handling of these cases resulted in extended order completion times and heightened customer escalations. 


The Need for Logistics Tech Intervention

Agrim needed to automate its logistics operations to improve delivery performance & enhance customer experience.

1. Automated order dispatching and manifestation systems, to minimize errors and delays while reducing logistics expenses.

2. Real-time information availability to simplify customer service efforts and optimize resource utilization.

3. Automated workflows for NPR processes, enabling efficient exception management and enhancing both customer satisfaction and operational efficiency.


Tackling Challenges

ClickPost integrated with Agrim's CRM and carriers, automating order manifestation, label generation, and proof of delivery. Agrim was able to harness the power of automated carrier allocation and track the real-time status of every shipment. Using NPR automation, Agrim uses real-time data and customer feedback to improve subsequent delivery attempts with carriers.


Automated for Speed!

Agrim has improved its operational efficiency and customer support with remarkable reductions across various metrics. They've achieved a 60% reduction in order processing time, ensuring faster fulfillment of customer orders. By enhancing visibility, they've slashed customer support tickets by 60%. Their efforts have led to a substantial decrease in tracking and late delivery support tickets, reducing the count from 100 to just 30-35, indicating a remarkable enhancement in overall efficiency and customer satisfaction.

Agrim X ClickPost, automated logistics solutions for rapid scaling!

images 1

Greetings Agrim!

Agrim's driving force is a singular mission to revolutionize the agri-input space through the power of technology.

Their vision aims to transform the foundation of agricultural practices, empowering farmers and businesses alike to thrive in an ever-evolving landscape.

Connecting retailers directly with manufacturers, Agrim's tech-powered platform offers a wide product selection, the best procurement price, shop delivery, and flexible payment options.

 

Website

www.agrim.app


Industry

B2B, Agriculture


Channel

eCommerce


Solutions Used

Automated Logistics


Use Case

Automating Pre-Dispatch & Post-Dispatch for improved customer experience

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